What are the TOP questions people ask google about ISO 9001? Google delivers!

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What is the definition of ISO 9001? “ISO 9001 Certified” means an organization has met the requirements in ISO9001. It defines an ISO 9000 Quality Management System (QMS). ISO 9001:2008 is focused on meeting customer expectations and delivering customer satisfaction so you must pay attention to the customer.   How do you apply ISO 9001? About the 9001 certification process Gain the commitment of management by putting forward the costs and benefits of ISO 9001 certification. Appoint an internal project manager. Alternatively you may use an ISO 9001 service provider such as QMS Australia, or ISOsafe. If you choose to utilise a service provider, they will look after the rest of the process until your ISO 9001 certificate is issued taking away the stress and freeing up your time to…
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What is required as an absolute minimum for ISO 9001:2015 certification?

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It is a common misconception that every process within an organisation (business) must be documented in order to gain ISO 9001 certification. This is simply not the case. With the shift towards risk based thinking, the 2015 revision of the standard is more adaptable than ever before. We’ve put together a list of the required documents for ISO 9001 below Policies and Records required by ISO 9001:2015 Policies Clause Scope of the Quality Management System 4.3 Quality Policy 5.2 Quality Objectives and Plans for Achieving Them 6.2 Procedure for Control of Externally Provided Processes, Products and Services (outsourced processes) 8.4.1 Records Clause Record of Maintenance and Calibration of Monitoring and Measuring Equipment 7.1.5.1 Competence Records 7.2 Product/Service Requirements Review Record 8.2.3.2 Record of New Requirements for Product or Service 8.2.3.2…
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Evidence ISO 9001 gears your business for rapid growth

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When contracting to large businesses or the public sector (government) ISO 9001 acts as a prequalification tool. It lets others know your business has its affairs in order. This is particularly the case for Aussie businesses exporting to the world. A recent client satisfaction survey conducted by QMS Australia highlighted the benefits of achieving certification to ISO 9001. Here is a summary of the results: • The respondents from the survey are most likely to be small or medium enterprises (SME). However, the industries covered are wide and varied; the construction, oil and gas, retail, and technology sectors are just a handful of many found within the survey’s sample. • We found that 38 percent of respondents said that they had won business (everyone loves getting more clients/customers right?) as…
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ISO/TS 16949 replaced with IATF 16949:2016

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On 1 October 2016, The International Organization for Standardization (ISO) and International Automotive Task Force (IATF), released the first edition of the new standard for the automotive sector IATF 16949:2016. The new standard will replace ISO/TS 16949 and outline the quality management system requirements for organizations working in automotive production, service and/or accessory parts of the automotive industry. The new standard has been developed to bring it into alignment with the recently overhauled ISO 9001:2015. If your customers require you to maintain ISO/TS 16949 certification, start planning your transition. Here are some timelines to work to: Organisations certified to ISO/TS 16949:2009 will need to transition to IATF 16949, through a transition audit in line with the current audit cycle for ISO/TS 16949:2009. After October 1, 2017 no audits (initial, surveillance,…
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Transition to ISO 9001:2015 – What to expect

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Preparation is key when it comes to avoiding non-conformances. So we’ve collated the top three questions auditors ask during ISO 9001 transition audits, as well as, some suggestions on how your quality management system could address each of these questions 1. How have you determined the external and internal issues that are relevant to your business and its strategic direction? (Understanding the organization and its context – clause 4.1) Big businesses will typically have a strategic business plan. It is important to refer the auditor to the sections of your plan that cover the external forces, internal strengths and weaknesses. On the other hand, small businesses should refer to their Vision and Mission statements to demonstrate where the business is heading – its strategic direction. Further, a SWOT analysis is…
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Benefits of ISO certification for businesses

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QMS Australia has helped thousands of businesses achieve ISO certifications We can help with: • Quality (ISO 9001) Management Systems; • OHS (ISO 45001 / OHSAS 18001 / ASNZS 4801) Management Systems; and • Environmental (ISO 14001) Management Systems Some of the benefits of ISO certification for businesses include: • demonstrate commitment to their products / services and the environment; • competitive advantage - win government and high risk (transport, mining and construction) tenders (RFP); • greater employee engagement through training, communication & accountability; • better governance and management of suppliers and outsourced processes; • minimise waste and duplication; • boost operational performance & achieve cost savings; • achieve legal compliance; • gain corporate reputation; and • reduce workplace injuries, accidents & incidents Email us at: enquiries@iso-9001.net.au to get started…
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