What is ISO 9001

Preparing your business for certification to standards such as ISO 9001 or ISO 45001 can seem daunting. If you’re looking to get ISO 9001 certified for the first time (or re-certified due to a lapsed accreditation). We can help.

Below you’ll find a step-by-step guide on how to get ISO 9001 certified quickly all the while benefiting from the experience by improving the goods and services your business produces.

 

STEP ONE: CHOOSE THE RIGHT CERTIFICATION FOR YOUR BUSINESS

The first step for any organisation is making sure that the ISO or Australian Standard (AS) you’ve chosen is the right fit for your organisation. In many instances, your potential customers or clients may require your business to hold a specific endorsement, such as ISO 9001.

 

STEP TWO: FAMILIARIZE YOURSELF WITH THE STANDARD

Buying a copy of the standard can be useful, but isn’t necessarily required. In truth, the jargon involved may even put you off! This is where QMS Australia can add value to the process. We are able to guide you and your business through the ISO 9001 certification process from start to finish. As part of our service we are able to bring experience and professionally prepared systems to ensure your business is certified, without disruption and unnecessary costs.

 

STEP THREE: LEADING THE WAY

Implementing an ISO management system needs to be an organisation-wide. This can only be done with the involvement of management at each level.

 

QMS Australia are able to deliver training to all staff and management at your location to ensure good habits are formed.

 

STEP FOUR: USING A CONSULTANT

We provide consultancy services in addition to training and the documentation needed to get certified to ISO 9001.

 

Beware of ‘ready made’ management systems which may not suit your organisation.

 

STEP FIVE: SELECT A CERTIFICATION BODY

It’s important to know exactly what you’re getting when engaging a certification body. JAS-ANZ recognized certification bodies are best placed to issue ISO 9001 certificates.

 

QMS Australia are able to recommend the most appropriate certification body for your business based on your business’ needs.

 

STEP SIX: DEVELOPING A MANAGEMENT SYSTEM

The ISO management standards are designed to be generic, applicable to organisations of all sizes and industry sectors. Whilst the standards provide a framework for good management practice, they do not provide detailed steps or information the ISO 9001 auditor may be looking for.

 

QMS Australia’s experts are able to advise and prepare tailored documents avoiding costly failed audits; making for a faster, smoother certification process.

 

STEP SEVEN: THE INTERNAL AUDIT

Before any certification audit it is important to have internally audited your ISO system.

QMS Australia’s 9001 experts are able to internally audit your management system, providing a detailed report and documenting all meetings to ensure your certification audit is a success.

 

STEP EIGHT: GETTING ISO 9001 CERTIFIED

The process starts with what’s known as a ‘Stage 1 Audit’. This is when an certification body auditor reviews your existing systems and provides you with a gap analysis report which will identify the actions required to meet the standard. QMS Australia are able to close any gaps following this audit, making the necessary changes to satisfy the requirements of the relevant ISO standard.

 

At this point your organisation will be ready to proceed to ‘Stage 2 Audit’. This audit will reveal the effectiveness of your management system and whether it meets all the requirements of the specific ISO standard you wish to be certified to (e.g. ISO 9001 and/or ISO 14001). If you are fully compliant, you will be recommended for certification. The auditor’s report will then be checked via an approvals process and if no anomalies are identified, certification is officially awarded.

 

STEP NINE: MAINTAINING YOUR CERTIFICATION

The maintenance of your management system is where the hard work really starts. Continued buy-in from everyone is important for implementation to succeed, and for you to gain the true benefit of becoming certified.

 

QMS Australia are able to provide your business with the ongoing support and training needed to consistently achieve certification.

 

WHY QMS Australia?

QMS Australia are Australia’s leading HR, Employment Law and Health & Safety consultancy firm. We have helped over 3000 businesses with expert training, advice & compliance documentation.

 

We also develop, implement and audit ISO Quality (ISO 9001), Safety (ISO 45001 / OHSAS 18001 / ASNZS 4801), Environmental (ISO 14001) and Integrated Management Systems (IMS).

 

Contact us today on 1300 789 132